Terms, Conditions & Privacy

1. Who We Are & How These Terms Apply

Company No. 16231846. Registered office: First Floor Office, 3 Hornton Place, London W8 4LZ, UK

Email: northsman.art@gmail.com Phone: +44 7308 428051

Last updated: February 2026

Northsman Ltd, trading as Northsman Art, is the seller of digital artworks offered on this website. By placing an order, you enter into a contract directly with Northsman Ltd.

These terms govern your purchase, use of digital products, and interaction with this website. By ordering or using the site, you agree to these terms (and any referenced policies). We recommend you print or save a copy.

2. Products

All products are digital download files (PNG, JPEG, or similar formats) delivered instantly after payment. No physical items are supplied. You are responsible for ensuring your device, internet connection, and software are compatible with the files. Compatibility information is provided pre-contract on the product page.

3. Price & Payment

Prices are in GBP (or the displayed currency) and include UK VAT where applicable. Customers outside the UK/EU are responsible for any local taxes, duties, import fees, or currency conversion charges.

Payment is processed securely via third-party providers (e.g., Stripe). All sales are final except as stated in Section 6. The total price (including any applicable taxes/fees) is displayed clearly before you place your order.

4. License Granted to You

Upon full payment and subject to these terms, Northsman Ltd grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the purchased digital artwork solely for personal, non-commercial purposes, including:

Viewing on your devices

Making one personal print for home/family display (no resale or public display)

Using as personal wallpaper or sharing on social media (with reasonable credit to Northsman Art / the artist, e.g., "https://nortshman.art")

You may NOT:

Resell, redistribute, share, rent, lend, or use commercially

Incorporate into merchandise, NFTs, advertising, stock imagery, prints for sale, or AI training datasets

Substantially modify, remove/alter watermarks, metadata, copyright notices, or signatures

Reverse engineer, decompile, or extract source elements

Unauthorized use constitutes a material breach, may result in immediate license revocation (without refund), and may lead to legal action for copyright infringement.

5. Delivery

Digital products are delivered via:

Instant download link sent by email

Download available in your customer account (if registered)

Download links expire after 30 days. You are responsible for saving/backing up your files immediately upon receipt. Limited re-downloads may be available via your account at our discretion (contact support if needed). We are not responsible for loss of files after delivery.

6. Right to Cancel / Refund

UK & EU Consumers (under Consumer Contracts Regulations 2013 and Consumer Rights Act 2015)

You normally have a 14-day right to cancel (cooling-off period) starting from the day the contract is concluded. However, for digital content supplied immediately, this right is lost once delivery begins if you give express consent and acknowledge the loss.

By checking the box at checkout labelled (or equivalent):

"I agree to Terms & Conditions, Privacy policy, and Refund policy"

…you confirm you want immediate access and accept loss of the cancellation right. We will not start delivery until you provide this consent.

If you do not give this consent, delivery will be delayed until the 14-day period ends (or you later consent).

If the file is defective, corrupted, not as described, or fails to download due to our error, contact us within 30 days. We will, at our discretion, replace the file or refund the price paid. Your statutory rights to receive digital content of satisfactory quality, fit for purpose, and as described remain unaffected.

For cases where the 14-day right applies, you may use the model cancellation form below (or write to us with equivalent details):

Model Cancellation Form (from Schedule 3 of the Consumer Contracts Regulations 2013)

To: Northsman Ltd, First Floor Office, 3 Hornton Place, London W8 4LZ, UK

Email: northsman.art@gmail.com

I/We....hereby give notice that I/We... cancel my/our....contract of sale of the following goods.../for the supply of the following service.../for the supply of the following digital content not on a tangible medium...,

Ordered on.../received on...,

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date:

Other Countries

No statutory 14-day cooling-off right generally applies to immediate digital downloads. If you claim the file is defective, corrupted, not as described, or fails to download due to our verifiable error, you must contact us within 30 days with detailed evidence (such as screenshots, error messages, or logs showing the issue and your setup). If confirmed as our fault, we will replace the file at our discretion, subject to our rights under these terms (including evidence requirements in the UK/EU section above). Refunds are not offered for overseas customers unless expressly required by mandatory, non-excludable local consumer law that applies to this contract despite the governing law of England and Wales.

7. Third-Party Services & Technical Issues

Our website, payment processing, file delivery, hosting, email communications, and related services rely in part on independent third-party service providers. While we take reasonable care in selecting and working with such providers, we do not control their systems and cannot guarantee continuous availability, performance, or error-free operation.

Northsman Ltd is not responsible for delays, interruptions, failures, data loss, or other issues caused by third-party services, network outages, maintenance, force majeure events, or circumstances beyond our reasonable control.

However, where a third-party technical issue affects your ability to access or receive purchased digital content, we will make reasonable efforts, as a gesture of goodwill and where appropriate, to assist you and communicate with the relevant third party to help resolve the issue.

Nothing in this section limits or excludes any statutory consumer rights that cannot be limited or excluded under applicable law.

8. Intellectual Property

All copyright, moral rights, trademarks, and other IP in the artworks remain with Northsman Ltd or the originating artist. The license in Section 4 is the only permission granted.

9. Disclaimers & Limitation of Liability

The digital products are provided “as is” and “as available”, except to the extent that any implied terms, warranties or conditions cannot be excluded or limited under applicable law, including under the Consumer Rights Act 2015 (such as the rights that the digital content must be of satisfactory quality, fit for any particular purpose made known to us, and as described).

We do not warrant or guarantee that the files will be completely error-free, virus-free, uninterrupted, compatible with every device or software, or suitable for any purpose beyond the personal, non-commercial use expressly licensed in Section 4.

To the fullest extent permitted by law:

Our total liability to you arising out of or in connection with these terms, the contract, or your use of the digital products (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) is limited to the price you paid for the specific product(s) in question.

We shall not be liable for any indirect, consequential, special, incidental or punitive losses or damages, including (but not limited to) loss of profits, loss of business, loss of goodwill, loss of data, loss of opportunity, or any similar losses, even if we have been advised of the possibility of such losses.

Nothing in these terms shall exclude or limit our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

any other liability that cannot lawfully be excluded or limited under applicable law (including your non-excludable statutory rights under the Consumer Rights Act 2015).

This section does not affect your statutory rights as a consumer.

10. Data Protection & Privacy

Northsman Ltd is the data controller. We collect personal data (e.g., name, email, billing details, order history) to: process orders, deliver products, provide support, prevent fraud, comply with law, and (with consent where required) send marketing.

Legal bases: contract performance (orders/delivery), legitimate interests (fraud prevention, analytics), legal obligation (tax/VAT records), and consent (marketing).

Data is shared with third-party processors (e.g., payment providers, hosting, email services) under contracts ensuring UK GDPR compliance. Some providers may be outside the UK/EEA; we use appropriate safeguards (e.g., UK adequacy decisions or standard contractual clauses).

Retention: Order data kept for 6 years (tax/legal requirements); marketing data until you unsubscribe.

You have rights under UK GDPR: access, rectification, erasure, restriction, objection, portability. Contact: northsman.art@gmail.com. Complaints: Information Commissioner's Office (ico.org.uk).

10A. Cookie and Analytics Policy

This Cookie Policy explains how Northsman Ltd uses cookies and similar technologies on our website. Cookies are small text files placed on your device to help the site function, analyse usage, and improve your experience. We comply with UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and related laws.

Types of Cookies We Use

Strictly Necessary / Essential Cookies (no consent required): These are required for the website to function properly (e.g., session management, security, basic navigation). They are set by our hosting provider, Hostinger, and include cookies for site operation, security features, and load balancing. These cookies are typically session-based or last up to 1 year.

Analytics / Performance Cookies (consent required): We use Google Analytics (a third-party service) to collect anonymous information about how visitors use our site (e.g., pages visited, time spent, device/browser info). This helps us improve the website. Google Analytics sets cookies such as:

_ga (distinguishes users; lasts 2 years)

_gid (distinguishes users in a session; lasts 24 hours)

Other short-term cookies for session tracking.

Data is anonymised (e.g., IP addresses are masked in Google Analytics 4), and we do not use advertising or remarketing features. Google acts as our data processor under a contract ensuring UK GDPR compliance.

How We Obtain Consent

We use a cookie consent banner (managed via our site tools) that appears on your first visit. Non-essential cookies (e.g., Google Analytics) are blocked until you give explicit consent by clicking "Accept" (or similar). You can manage or withdraw consent at any time via the banner or browser settings. Consent is freely given, specific, informed, and easy to withdraw (as easy as giving it).

Third Parties & International Transfers

Hostinger (our hosting provider) may set essential cookies; see their Cookie Policy for details: https://www.hostinger.com/legal/cookie-policy

Google Analytics: Data may be transferred to the US; Google uses safeguards (e.g., standard contractual clauses). See Google's cookie info: https://policies.google.com/technologies/cookies and Analytics privacy: https://support.google.com/analytics/answer/6004245

Managing Cookies

You can control cookies via your browser settings (e.g., block or delete them), but this may affect site functionality. For Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

Changes

We may update this Cookie Policy. Check back periodically.

11. Governing Law & Jurisdiction

These terms are governed by the laws of England and Wales. Disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer in another country, you may also benefit from mandatory local consumer protection rules.

12. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

13. Changes to Terms

We may update these terms. The version on the website at purchase applies to that order. Continued use after changes constitutes acceptance of updates.